Jewelry

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What is 925 Silver?
925 Silver is metal that is comprised of 92.5% of silver and 7.5% of copper.
 

What is gold plating?

When a piece of jewelry has a gold plating, it means that the piece of jewelry has a coating of gold. The jewelry from Zahari Jewelry is gold plated with 18k gold. The core of the jewelery is made of 925 silver.

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Do any of your products contain nickel?

All pieces are nickel free.

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Orders & Shipping

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Do you offer free shipping?​

Yes! We offer free worldwide shipping on orders over 900 SEK. 

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For orders under 900 SEK, our standard shipping rates apply. See below.

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• Sweden — 59 SEK 

• EU — 109 SEK 

• Rest of world — 199 SEK 

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Where do you ship from?

All orders are shipped from Sweden.

 

Will I be charged duties and taxes?
For all destinations outside of the EU, customers may face import and duty taxes.
Buyers are responsible for any customs and import taxes that may apply.
Zahari Jewelry is not responsible for delays due to customs.

 

Do you offer gift wrapping?

Unfortunately, at this time we do not offer gift wrapping.

 

How will my jewelry be packed?

The jewelry boxes and shipping boxes are FSC® certified and environmentally friendly.

All jewelery is delivered in a jewelery box.

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How long is my gift card valid?

Your Zahari Jewelry Gift Card is valid for 12 months from the date of purchase.

It can be used as payment for full or partial purchases on our website.

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What happens if I don’t use the full amount at once?

Any remaining balance will stay on your card and can be used for future purchases within the 12-month validity period.

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Can I exchange my gift card for cash?

No, gift cards cannot be exchanged for cash or refunded.

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I didn´t receive order confirmation, is there something wrong?

Please send us an e-mail to zahari.jewelry@outlook.com 

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What should I do if I have a problem placing an order?

Please reach out to us our Contact page, or send us an e-mail to zahari.jewelry@outlook.com

 

Payment

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What payment methods do you have?​

VISA/MasterCard & Paypal

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Is my payment secure?
Yes. Payments are processed through secure payment systems.

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Returns & Exchanges

 

Can I return my order?
Please see our Returns & Exchanges page for information about eligibility and how to make a return.

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How do I exchange an item?
Please see our Returns & Exchanges page for the exchange process.

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How long do I have to return an item?
The applicable return period and conditions are listed on our Returns & Exchanges page.

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